25 September 2023

MCIT Minister: "Digital Factory" Embodies Qatar's Commitment to Seamlessly Blend Cutting-Edge Technology Into Our Societal Ethos

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Doha, September 25 (QNA) - HE Minister of Communications and Information Technology (MCIT) Mohammed bin Ali Al Mannai said that the launch of the "Digital Factory" in the State of Qatar embodies the country's commitment to seamlessly blend cutting-edge technology into our societal ethos.
The Ministry of Communications and Information Technology has formally announced a significant initiative - the Digital Factory. Originating from a strategic partnership with the global professional services company, Accenture, the Digital Factory aims to fundamentally transform the modality through which government digital services are delivered, pivoting from the existing multi-channel framework to a more integrative, unified model.
HE Minister of Communications and Information Technology confirmed that this step heralds a phase characterized by unparalleled innovation, operational efficiency, and user-centricity.
MCIT explained that the launch of the "Digital Factory" comes within the framework of digital transformation in the State of Qatar and aims to provide more integrated and comprehensive digital services.
The primary goal of the factory's work is to refine digital governance by delivering solutions that are consistent with the requirements of a modern digital society.
The "Digital Factory's" approach is comprehensive, encompassing state-of-the-art infrastructure, advanced data aggregation, government data exchange, and core segments such as the Data & Intelligence Hub, Human Experience Design, and Innovation Delivery.
Integrating sophisticated technologies like AI and blockchain, the Digital Factory is poised to assert its primacy in the realm of digital service development.
Over an articulated span of three years, the Digital Factory has outlined its operational trajectory. The commencement year is dedicated to enhancing services predominantly for Citizens and Residents. By the subsequent year, the agenda broadens to address the digital requisites of businesses and visitors, anticipating tangible benefits including an augmentation in Total Factor Productivity, initiation of citizen opportunities, and a substantial enhancement to the digital contribution towards Qatar's GDP.
The Ministry of Communications and Information Technology explained that the present challenges underscore the Digital Factory's need. With 35% of government services encountering procedural delays, 45% poised for full-scale digitization, and a mere 27% of the population currently utilizing e-Services, the Digital Factory manifests as Qatar's strategic response, underscoring MCIT's unwavering dedication to elevating the digital service standard for all stakeholders.
Emphasizing the importance of the strategic role of the digital factory, research reveals that 41% of government services are designed to coincide with relevant life events and user interactions. Moreover, 95% are oriented towards proactive digital citizen engagement, with 64% can adjust to changing digital needs, and 53% able to adapt to new societal needs and rules.
Chair and Chief Executive Officer, Accenture, Julie Sweet, said: "Through innovative technologies and our combined expertise, we will work together to create a modern, model digital infrastructure that will help Qatar more effectively serve its citizens, businesses and visitors." Beyond its immediate objectives, the Digital Factory's vision is to equip government agencies with a robust platform and state-of-the-art tools for forthcoming endeavors, thus helping them create or adjust services as society's needs change. (QNA)


General, Qatar
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